Caring for Japanese Guests: Hospitality
Description
The course is designed to upskill your teams at ground level across all departments:
Sales, Front Desk, Reservations, Food and Beverage, Housekeeping.
The course is based on real experiences, carefully crafted in collaboration with professionals from the Japanese tourism sector. Register for this course to protect your property against the risk of consumer penalties arising from changes which break Japanese travel law.
What are the benefits?
It is simple and fun to take
The general flow of the course is very friendly, clear, nicely illustrated and very easy to navigate. Your staff will love it!
Builds Enduring Partnerships
Builds Enduring Partnerships with tour operators & OTAs specialising in the Japanese market.
Equips Staff
Equips staff with skills to understand cultural nuances and differences, that can be used to build empathy with other nationalities.
A Revenue Generator
Empowering your team to give a warm welcome to Japanese guests & earning the property a positive reputation on the market.
A Revenue Saver
Preventing issues at the source.
Generates additional income
Generates additional income from happy customers.